The Assistant Store Manager of The Beaufort Bonnet Company is responsible for supporting the store manager in the execution of the store strategy to achieve performance goals. This role will lead others by teaching and coaching store staff to cultivate a high performing team to deliver a best-in-class experience to our customers. The individual is a role model for creating exceptional customer experiences and is responsible for driving the business forward within his/her store. Responsibilities: In partnership with the store manager ensure the store is on target to achieve financial targets through monitoring and improvement in the measurable statistics that drive the business. Monitor team sales targets and other metrics and provide feedback and analysis to the store manager. Manage store staff to maximize sales, traffic flow, floor coverage and customer engagement; adjust schedules as necessary. Lead by example and model behavior that reflects the company’s core values. Appropriately manage conflict and take ownership for your part in the team dynamic. Model and supervise the selling environment, providing consistent coaching on sales, product and staff training to ensure the highest level of customer service and sales. Partner with the store manager to execute effective store communications, ensuring that staff is involved and updated. Are a strong communicator who guides and influences others effectively Are comfortable facilitating conflict resolution through interpretation of company policies Thinking analytically and feel comfortable problem solving Successfully multitasking and keep everything organized Qualifications: High school diploma or equivalent. Bachelor’s degree with a focus in Business and/or Merchandising preferred Generally, 4+ years retail experience with a minimum of two years retail store supervisory/management experience Solid computer skills-proficient in Outlook, Excel and Word Basic retail math skills Experience with POS systems, a plus Exposure to merchandising and retail visual concepts
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